Terms of service
Welcome to LoopTech, a trading name of Euphro Resources Ltd (“LoopTech”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of the LoopTech website (www.looptech.uk) and any related services, features, tools, and applications (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms.
Please read them carefully. If you do not agree with any part of these Terms, you must not use our Service.
1. Legal Entity and Contact Information
LoopTech is a trading name of Euphro Resources Ltd, a private limited company registered in England and Wales.
Company number: [Insert]
Registered office: [Insert Address]
Email contact: info@looptech.uk
2. Eligibility
By using our Service, you confirm that:
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You are at least 18 years old, or the legal age of majority in your jurisdiction.
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You are capable of entering into legally binding contracts.
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You are using our website for lawful purposes only.
3. Products and Services
LoopTech offers refurbished and new electronics including laptops, desktops, and related accessories. All refurbished products are clearly labelled as such and undergo testing to meet our quality standards.
3.1
Product Descriptions
We aim to ensure all product information is accurate. However, we do not warrant that descriptions, images, or specifications are error-free, current, or complete. We reserve the right to correct errors or omissions without notice.
3.2
Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
4. Orders and Payments
4.1
Order Acceptance
Your order constitutes an offer to us. We may refuse or cancel any order for reasons including, but not limited to: product unavailability, pricing errors, suspected fraud, or violation of these Terms.
4.2
Pricing
Prices are in GBP (£) and include VAT unless otherwise stated. Shipping fees are calculated at checkout.
4.3
Payments
We accept payment through trusted third-party processors (e.g., Stripe, PayPal, Shopify Payments). Your payment details are processed securely and are never stored on our servers.
5. Shipping and Delivery
5.1
Dispatch
Orders are typically processed and shipped within 1–3 business days unless otherwise specified.
5.2
Delivery
We offer tracked delivery options. Estimated delivery dates are indicative and not guaranteed. Delays due to courier services or other external factors are not within our control.
6. Returns and Refunds
6.1
Return Policy
Customers have the right to return eligible products within 30 days of receipt. Returned products must be in the same condition as received and include all accessories and original packaging.
To initiate a return, email us at info@looptech.uk with your order number and reason for return.
6.2
Refunds
Once a return is approved and inspected, a refund will be processed to the original payment method. Shipping costs are non-refundable unless the product was faulty or sent in error.
7. Warranty
7.1
LoopTech Guarantee
All products come with a minimum 1-year LoopTech warranty, covering manufacturing defects and hardware malfunctions not caused by user damage, negligence, or unauthorised repair.
7.2
Exclusions
The warranty does not cover:
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Cosmetic damage (scratches, dents, etc.)
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Accidental damage, liquid damage, or misuse
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Battery degradation over time
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Software issues or viruses
8. Intellectual Property
All content on the Site (including text, graphics, logos, images, software, and design) is owned or licensed by LoopTech and protected by intellectual property laws. You may not reproduce, distribute, or exploit our content without prior written permission.
9. User Conduct
You agree not to:
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Violate any laws or regulations
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Infringe on any intellectual property rights
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Upload malicious code, viruses, or spam
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Misrepresent yourself or impersonate others
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Interfere with or disrupt the website’s functionality
We reserve the right to suspend or terminate your access if you violate these rules.
10. Third-Party Services
Our site may contain links to or integrate with third-party services (e.g., Trustpilot, payment processors). We are not responsible for the content or privacy practices of these external services.
11. Disclaimer of Warranties
The Service and all products are provided “as is” and “as available.” LoopTech makes no warranties, express or implied, regarding the performance, reliability, or suitability of the Service or products, except as expressly outlined in our warranty policy.
12. Limitation of Liability
To the fullest extent permitted by law, LoopTech shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our Service or products, including lost profits or data, even if we have been advised of the possibility of such damages.
Our total liability in any matter arising out of these Terms or your use of the Service is limited to the amount you paid to us in the 12 months preceding the claim.
13. Indemnity
You agree to indemnify, defend, and hold harmless LoopTech and its affiliates, employees, and directors from any claims, damages, liabilities, and expenses arising from your misuse of the Service or violation of these Terms.
14. Changes to the Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after changes have been made constitutes your acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
16. Contact Us
For questions or concerns regarding these Terms, please contact:
Email: info@looptech.uk
Registered Address: 124 City Road, London, EC1V 2NX